Departments
Departments help you organize employees into functional groups within your organization. This guide covers department creation, hierarchy management, and employee assignment.
Department Overview
Navigate to Organization > Departments from the sidebar to view your organizational structure.
Department List View
The department list displays:
- Department Name: Name of the department
- Department Code: Short code identifier
- Parent Department: For sub-departments, shows the parent
- Status: Active or Inactive
Creating Departments
Add a New Department
- Navigate to Organization > Departments and click Add New
- Fill in the department details
- Click Save
Department Fields
| Field | Description | Required |
|---|---|---|
| Department Name | Unique name for the department | Yes |
| Department Code | Short code identifier (e.g., HR, IT, FIN) | Yes |
| Parent Department | For sub-departments, select the parent | No |
| Notes | Additional notes about the department | No |
New departments are created with Active status by default.
Example Departments
Common departments in an organization:
| Department | Code | Description |
|---|---|---|
| Human Resources | HR | Employee management and welfare |
| Information Technology | IT | Technology and systems |
| Finance | FIN | Accounting and financial operations |
| Sales | SALES | Sales and revenue generation |
| Marketing | MKT | Brand and marketing activities |
| Operations | OPS | Day-to-day operations |
| Administration | ADMIN | Administrative functions |
Designations (Positions)
Designations define job titles and positions within departments.
Viewing Designations
Navigate to Organization > Designations from the sidebar to manage positions.
Creating Designations
- Click Add New Designation
- Enter the designation details
- Save
Designation Fields
| Field | Description | Required |
|---|---|---|
| Designation Name | Job title (e.g., Software Engineer) | Yes |
| Code | Short identifier | No |
| Department | Associated department | No |
| Notes | Role description | No |
| Level | Hierarchical level | No |
| Parent Designation | Parent designation for hierarchy | No |
Example Designations
| Designation | Typical Department |
|---|---|
| CEO | Executive |
| HR Manager | Human Resources |
| Software Developer | IT |
| Accountant | Finance |
| Sales Executive | Sales |
| Marketing Coordinator | Marketing |
Create designations that align with your actual organizational chart. Avoid overly specific titles that may become outdated.
Department Hierarchy
Building a Hierarchy
Create parent-child relationships between departments:
- Create the parent department first (e.g., "Engineering")
- Create sub-departments with the parent selected (e.g., "Frontend Team", "Backend Team")
Example Hierarchy
Company
├── Executive
├── Human Resources
│ ├── Recruitment
│ └── Employee Relations
├── Engineering
│ ├── Frontend Development
│ ├── Backend Development
│ └── Quality Assurance
├── Finance
│ ├── Accounts Payable
│ └── Accounts Receivable
└── Sales
├── Inside Sales
└── Field Sales
Viewing the Hierarchy
Navigate to Organization > Hierarchy from the sidebar for a visual representation of your organizational structure.
Assigning Employees to Departments
Employees are assigned to departments indirectly through Teams and Designations during employee creation or editing.
During Employee Creation
- When creating a new employee, select the Team and Designation
- The team and designation link the employee to the department structure
Changing Employee's Assignment
- Navigate to the employee's profile
- Click Edit
- Change the Team or Designation field
- Save changes
Managing Inactive Departments
Deactivating a Department
When a department is no longer needed:
- Open the department and click Toggle Status
- The department will switch between Active and Inactive
What Happens to Inactive Departments
- No longer appears in dropdown selections for new assignments
- Existing records reference is preserved
- Can be reactivated by toggling status again
- Historical reports still show the department
Always reassign employees before deactivating a department.
Best Practices
Naming Conventions
- Use clear, descriptive names
- Be consistent with formatting
- Use the department code field for abbreviations
Structure Tips
- Keep hierarchy depth reasonable (3-4 levels max)
- Create departments that reflect actual work organization
- Review and update structure periodically
Maintenance
- Regularly audit employee assignments
- Archive inactive departments instead of deleting
Next: Learn about Shifts to manage work schedules.